This page explains how Amigo Assist uses cookies and similar technologies on our website and portal, including strictly necessary technologies, chat support technologies, and demo booking technologies.
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Amigo Assist uses cookies and similar technologies in a limited and transparent way. Some technologies are required for core website and portal functions. Optional technologies may also be used to enable chat support and demo booking features where you choose to allow them.
Cookies are small text files stored on your device when you visit a website. Similar technologies may include local storage, session storage, scripts, pixels, or other browser-based tools that store or access information for related purposes.
These are needed for core website and portal functions such as security, form protection, session management, and essential site operation.
These cookies and similar browser storage technologies support our live chat provider by helping create and maintain chat sessions, preserve continuity, and remember certain visit-related information where chat is enabled.
These cookies and similar technologies support our demo booking provider so you can schedule a demonstration directly through the website where booking is enabled.
The following cookies and similar technologies were identified on the Amigo Assist website and portal at the time of review. This table may change as the website, portal, or third-party services evolve.
| Cookie / Technology | Category | Purpose | Provider | Duration |
|---|---|---|---|---|
| csrftoken | Strictly necessary | Helps protect forms and requests against malicious or unauthorised activity. | Amigo Assist | Up to 12 months |
| sessionid | Strictly necessary | Maintains secure session state for website or portal functionality. | Amigo Assist | Up to 14 days |
| isPWA | Strictly necessary | Stores application-related state used to support site or app behaviour. | Amigo Assist | Up to 13 months |
| crisp-client session and related storage items | Chat support | Support chat sessions, visit-related information, ticket continuity, and related chat functionality where chat support is enabled. | Crisp | Provider-defined |
| Calendly cookies and related storage items | Demo booking | Support the embedded booking experience and related demo scheduling functionality where demo booking is enabled. | Calendly | Provider-defined |
| amigo_cookie_preferences_v1 | Strictly necessary | Stores your cookie preference choices so the website can remember your selection. | Amigo Assist | Browser-stored until cleared or updated |
Optional chat support and demo booking technologies should only load where the relevant preference has been allowed. We periodically review these technologies and may update this page as the implementation changes.
You can manage cookies through your browser settings and, where available, through cookie controls on the website. Blocking strictly necessary cookies may affect security, forms, portal access, or other core website functions. Blocking chat support technologies may affect chat availability and continuity. Blocking demo booking technologies may prevent embedded booking from working on the website.
Amigo Assist currently uses Crisp as its chat support provider and Calendly as its demo booking provider. These third parties may use cookies and similar browser storage technologies to establish and maintain sessions, support continuity, remember visit-related information, and provide the relevant embedded functionality where enabled.
We may update this Cookie Policy from time to time to reflect changes to the website, portal, legal requirements, or the technologies we use.
If you have any questions about how Amigo Assist uses cookies or similar technologies, please contact us.
Registered office
167-169 Great Portland Street, 5th Floor, London, W1W 5PF
You may also wish to read our Privacy Policy and Terms.
We use strictly necessary cookies for core website and portal functions. We also use live chat cookies and similar browser storage technologies to support customer messaging and chat continuity. You can accept live chat, continue with necessary only, or manage your settings.
Read our Cookie Policy.
Preferences
You can choose which categories of cookies and similar technologies Amigo Assist uses on this website. Some are always active because they are needed for security and core website or portal functions.
These cookies are required for core website and portal functionality, including security protections, form handling, and session management. They cannot be switched off in our settings because the site may not function correctly without them.
These cookies and browser storage technologies support our live chat service. They may be used to create and maintain a chat session, remember visit-related information, and support messaging continuity.
For more information, including the cookies and local storage items currently identified on the site, please read our Cookie Policy.