Privacy-first No cameras No microphones No wearables
AI-powered care intelligence platform

How Amigo Assist works

Privacy-first sensors contribute live activity, occupancy, wellbeing and environmental events. The Amigo Assist cloud platform connects those signals, learns each resident’s normal routines and helps authorised families and care teams understand meaningful change earlier.

Observe Connect Learn Highlight

Potential falls, bed and chair occupancy, movement, sleep, room presence, doorway activity, temperature and humidity can all be interpreted together — creating clearer context than isolated alerts alone.

From discreet sensing to clearer care insight

Observe. Connect. Learn. Highlight.

Amigo Assist combines privacy-first sensing with an AI-powered cloud platform that connects live events, learns normal routines and helps authorised users understand meaningful change earlier.

Amigo Assist privacy-first sensors installed in a care setting
01 Observe

Install discreet sensors

Agreed sensors are placed in relevant rooms and everyday locations to contribute activity, occupancy, wellbeing and environmental events without recording images or conversations.

Includes fall, presence, movement, doorway, bed, chair, wellness and environmental sensing where appropriate.
Live sensor events securely connected to the Amigo Assist cloud platform
02 Connect

Bring live events together

Secure encrypted wireless connections transmit agreed events to the Amigo Assist cloud platform, where information from different sensors, rooms and times is brought into one connected resident picture.

The platform creates context by interpreting related events together instead of treating every signal as an isolated alert.
Amigo Assist AI-assisted routine learning
03 Learn

Build a personalised baseline

AI-assisted routine learning develops an evolving understanding of what is normal for each resident across movement, room use, sleep, bed and chair occupancy, wellbeing and environmental conditions.

Baselines are personalised over time, helping the platform distinguish familiar variation from potentially meaningful change.
Amigo Assist highlights meaningful changes and potential incidents
04 Highlight

Surface meaningful change

Potential falls, unusual inactivity, altered sleep, extended bed exits, changing chair use, disrupted routines and environmental concerns can be highlighted clearly for authorised users to review.

Notifications are designed to support earlier human attention and informed care decisions, not replace professional judgement.
Amigo Assist supports care and professional judgement. It does not diagnose, replace required checks or make independent care decisions.

Common situations

Real-life situations where Amigo Assist helps

Amigo Assist brings privacy-first sensing and AI-powered cloud intelligence together to help families and care teams understand meaningful changes in everyday life — including potential falls, unusual inactivity, altered sleep, changing bed or chair use, disrupted routines and environmental concerns.

An older parent living alone

Families can gain a clearer picture of everyday activity, room use, sleep, bed or chair occupancy and environmental conditions without relying on cameras, microphones or wearables.

The platform helps show whether routines appear normal and highlights meaningful changes that may deserve attention.
Explore this scenario

Subtle changes in daily routine

Small shifts in movement, doorway activity, room use, sleep, kitchen patterns or time spent in bed and chairs can be difficult to recognise when each event is viewed in isolation.

AI-assisted routine learning connects events across rooms and time to help surface developing changes earlier.
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Potential fall insight

After a fall or hospital discharge

Returning home after a fall, illness or hospital stay can create uncertainty. Potential fall events, unusual inactivity, extended bed exits and altered routines can be highlighted for review.

Amigo Assist supports earlier human attention during recovery while preserving dignity and privacy.
Explore this scenario
Connected care intelligence

Better visibility between care visits

Providers and support teams can review a connected picture of activity, occupancy, sleep, wellbeing and environmental events between scheduled visits instead of relying on isolated alerts.

Meaningful changes can be surfaced clearly for authorised users, supporting more informed follow-up and prioritisation.
Explore this scenario

Responsible care intelligence

Built for safeguarding — without surveillance

Amigo Assist is designed for responsible use across families, providers, supported living and wider care settings. Privacy-first sensors contribute agreed events to the Amigo Assist cloud platform, while clear access controls, governance-ready documentation and secure infrastructure help protect residents, families and authorised care teams.

No cameras No microphones No wearables No listening devices

Privacy-first by design

Amigo Assist focuses on agreed activity, occupancy, wellbeing and environmental events rather than images, conversations or continuous audio. This helps preserve dignity while still creating useful care context.

  • Consent-led deployment with clear resident and family information
  • Configurable sensing and notifications aligned to the agreed care context
  • Only authorised users can access resident insight
Assurance-ready foundations

Governance-ready

The platform is designed to support safeguarding, due diligence and procurement conversations, including clear accountability for access, review and escalation.

  • DPIA and governance documentation available during onboarding or pilot scoping
  • Audit-friendly access, reporting and review outputs
  • Clear human oversight of alerts and potential incidents

Secure by default

Secure encrypted wireless connections carry agreed sensor events to the Amigo Assist cloud platform. UK-hosted infrastructure and controlled user access help protect information throughout the service.

  • Encryption practices for data in transit and at rest
  • Secure authentication and role-based access controls
  • Managed infrastructure, secrets and service access

Amigo Assist supports care and professional judgement. It does not diagnose, replace required checks or make independent care decisions. Procurement details, retention information and security documentation can be requested during onboarding or pilot scoping.

Ready to make care safer — without compromising dignity?

See how Amigo Assist detects early risk and reduces avoidable incidents.