Reassurance without taking away independence

Amigo Assist combines discreet sensors with an AI-powered cloud platform that learns everyday routines, connects events across the home and helps authorised family members understand meaningful change earlier — including potential falls, unusual inactivity, disrupted sleep, changing bed or chair use and environmental concerns.

1

Observe

Privacy-first sensors contribute agreed activity, occupancy, wellbeing and environmental events without recording images or conversations.

2

Connect

Secure encrypted wireless connections bring live events together inside the Amigo Assist cloud platform.

3

Learn

AI-assisted routine learning builds a personalised baseline of what is normal across rooms, routines and time.

4

Highlight

Potential incidents and meaningful changes are surfaced clearly so authorised family members can review and respond.

Amigo Assist supports care and family reassurance. It does not diagnose, replace required checks or make independent care decisions.

Designed to support
Families
Older people
Family carers
Care professionals

Privacy and trust

Secure platform, secure data

Amigo Assist is designed for families who want greater reassurance without compromising privacy. Agreed sensor events are protected from the home to the Amigo Assist cloud platform, access is controlled, and authorised family members can manage who sees what.

Privacy-first sensing

The system focuses on agreed activity, occupancy, wellbeing and environmental events rather than images or conversations.

  • No cameras or recorded images
  • No microphones or listening devices
  • No wearables to charge, press or remember
  • Designed to preserve dignity and independence at home

Controlled family access

Families remain in control of who can access resident insight and which notifications each authorised person receives.

  • Invite trusted family members and carers only
  • Choose who receives potential fall and routine-change notifications
  • Role-based visibility keeps access appropriate
  • Access can be reviewed or removed when circumstances change

Security you can trust

Secure cloud platform

Agreed sensor events are protected throughout their journey to the Amigo Assist cloud platform and when viewed by authorised users.

  • Secure encrypted wireless connections
  • Secure UK-hosted infrastructure
  • Encryption practices for data in transit and at rest
  • GDPR-aligned information handling and controlled access

Amigo Assist supports care and family reassurance. It does not diagnose, replace required checks or make independent care decisions.

Family perspectives

What families value most

Greater reassurance, earlier awareness and clearer context — without cameras, microphones, wearables or listening devices.

Family questions

Common questions from families

Clear answers about privacy, alerts, access, installation and how Amigo Assist supports family reassurance without replacing human care or professional judgement.

No. Amigo Assist uses privacy-first sensors to contribute agreed activity, occupancy, wellbeing and environmental events. There are no cameras, no microphones, no listening devices and no wearables to charge, press or remember.

Amigo Assist supports care and family reassurance. It does not diagnose, replace required checks or make independent care decisions.

Family support

Ready for more reassurance at home?

Speak with our team to explore how Amigo Assist can support your family with privacy-first sensing, AI-assisted routine learning and clearer insight into meaningful change — without cameras, microphones, wearables or listening devices.

Potential fall insight Routine change Sleep and occupancy Environmental concerns

Amigo Assist supports care and family reassurance. It does not diagnose, replace required checks or make independent care decisions.