Terms

1. About these Terms

These Terms apply to your access to and use of the Amigo Assist website, portal, and related online content. By using our website, you agree to use it in accordance with these Terms.

If separate written agreements, service terms, pilot agreements, procurement terms, or customer contracts apply to a particular product or service, those terms will take priority to the extent of any inconsistency.

2. Who we are

Amigo Assist Limited operates this website and related online services.

3. Using our site

You may use our website for lawful purposes only. You must not use the website in any way that breaches applicable law or regulation, is fraudulent, harmful, or intended to interfere with the operation or security of the website.

4. Portal access

If you are given access to a portal, account area, or restricted feature, you are responsible for keeping your login details confidential and for any activity carried out using your credentials, unless caused by our failure to maintain appropriate security.

We may suspend, restrict, or withdraw portal access where this is reasonably necessary for security, maintenance, operational, legal, or misuse-related reasons.

5. Acceptable use

• • do not attempt to gain unauthorised access to our website, systems, accounts, or data;
• • do not introduce malware, malicious code, or harmful material;
• • do not misuse forms, chat tools, booking tools, or contact channels;
• • do not copy, scrape, republish, or exploit site content beyond normal lawful use without permission;
• • do not use the website in a way that could damage, disable, overload, or impair service performance.

6. Intellectual property

Unless otherwise stated, all intellectual property rights in the website and its contents, including branding, text, graphics, layouts, design elements, and other material, are owned by or licensed to Amigo Assist.

You may view pages for your own internal, personal, or legitimate business evaluation use, but you must not reproduce, adapt, distribute, republish, or commercially exploit website content without prior written permission.

7. Information and content

We aim to keep website information accurate and up to date, but content is provided for general information only unless we expressly state otherwise in writing.

Website content does not constitute medical advice, clinical advice, legal advice, procurement advice, or any guaranteed promise of outcome. Any purchasing, implementation, care, technical, legal, or operational decisions should be assessed appropriately for your own circumstances.

8. Links and third parties

Our website may include links to third-party websites, tools, booking services, maps, videos, chat providers, or other external services. These are provided for convenience only.

We do not control third-party websites or services and are not responsible for their content, availability, terms, privacy practices, or security.

9. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

Subject to that, and to the fullest extent permitted by law, Amigo Assist is not liable for any indirect or consequential loss, loss of profits, loss of business, loss of opportunity, loss of anticipated savings, loss of goodwill, or loss of data arising from use of, or inability to use, the website.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free, although we take reasonable steps to operate it responsibly.

10. Changes and availability

We may update, change, suspend, withdraw, or restrict any part of the website, portal, or related content from time to time for operational, maintenance, security, legal, or commercial reasons.

We may also update these Terms from time to time. The latest version will be published on this page with an updated “Last updated” date.

11. Privacy and cookies

Use of the website is also governed by our related transparency documents, including our Privacy Policy, Cookie Policy, and GDPR Notice.

12. Governing law

These Terms are governed by the laws of England and Wales, unless mandatory law in another jurisdiction applies to you.

The courts of England and Wales will have jurisdiction, except where consumer law gives you the right to bring proceedings in another part of the United Kingdom in which you live.